OriginalKeyless
www.originalkeyless.com
Dionna Cfd
Original Keyless didn't ship an in-stock item for 73 days. Refuses to issue a refund.
DO NOT FEED THE TROLLS! I ordered an item that was listed as in-stock and Original Keyless did not ship it for 73 days in violation of the Federal Trade Commission Mail and Telephone Order Rule. I had thought the order was canceled because Original Keyless failed to respond to three separate emails, including 2 requests to cancel the order due to the shipping delay. I refused to accept delivery of the package and as of 7/2/2013 Original Keyless has refused/failed to issue a refund even though they are in possession of the merchandise. If you have any correspondence with Original Keyless you will notice that they go to great lengths to avoid using the first or last name of a person. This includes their response to complaints filed with the Better Business Bureau and Arizona Attorney General that were forwarded to me by the respective agencies. The person that picked up the package that was sent back to Original Keyless signed the delivery confirmation as James Kozlowski. The Better Business Bureau lists the principal as "Mr. Doug Vanpatten". The Better Business Bureau closed my complaint as unresolved determining that Original Keyless "...has not adequately addressed the issues you presented or made a reasonable effort to resolve the dispute." If you are a victim of Original Keyless please take the time to file a complaint with the Arizona Attorney General. While you're at it head over to the FTC website and copy/paste your complaint there too. They will only be stopped if enough people complain. Also, dispute the charges with your credit card company. Of course the easiest course of action is to AVOID DOING BUSINESS WITH ORIGINAL KEYLESS.
Loss:
$57
2 comments
Anonymous
Prescott, Arizona
Another Victim
Original Keyless intentionally sold me a remote that they KNEW could not be programmed and then refused to refund my money even when I followed the ridiculous procedures...and the worst part about it...my credit card company CITIBANK went along with the whole scam! DO NOT BUY FROM THEM.DO NOT BUY FROM THEM.DO NOT BUY FROM THEM.DO NOT BUY FROM THEM.DO NOT BUY FRDO NOT BUY FROM THEM.OM THEM.DO NOT BUY FROM THEM.DO NOT BUY FROM THEM.DO NOT BUY FROM THEM.DO NOT BUY FROM THEM.DO NOT BUY FROM THEM.
Loss:
$82
1 comment
Luis S Yff
Caracas, Capital District
Original keyless are thieves. They robbed me
In august 2011 I bought a replacement and emergency keys for my car, invoice # 0000029022. I live in Venezuela and the keys were going to be shipped to Oak Brook, Illinois were my wife was spending a summer vacation. They charged my card $107,48 but I never got them, they even had the balls saying that usps lost them and it was my responsability to complain to them. They responded one of my mails september 1st saying that the keys were at the usps office and that was not true, I called and talked to the usps people three times and my wife went four times, after that they never responded any of my mails. They are thieves, the authorities should do something about it.
2 comments
Helen M Jkk
Old Town, Maine
OriginalKeyless, terrible company, lousy customer service, frauds!!!!!
I ordered a remote/key from Original Keyless, one week later after ordering, I didn't hear from the company on my order, and I cancelled my order, via Email. Wrote them, called them with no replies from them. ONE month later, they took out the $127.49 from my account! Six weeks later, no remote/key, no communication replies from the company, and my money gone. I finally filed a complaint with my bank, and got notification my money will be returned today. They found the company at fault of fraud! Stay away from this company, they are BAD news! Check out the BBB of Arizona and see all the complaints against this rotten company. Order any specialty keys or remotes from the dealers, not this company. Stay away Stay away Stay away, nothing but trouble!!!!!
Loss:
$127
1 comment
ablegeorge W
Baltimore, Maryland
Did not send order
Updated by user Aug 01, 2011
was sent order of two keys after filing this report with BBB of Arizona two weeks later only to find out that they are bad keys by two different dealers. One of the dealers are going to order new ones for me and swap them out for the ones that don\'t work for a nominal fee.
hopefully this nightmare will end this week.
DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!!!!!
Original review Jun 28, 2011
Ordered key remotes and covers for which I received an invoice. Three days later I received confirmation and USPS tracking number. Inputted tracking number into USPS and it came up no listing. E-mailed company numerous times. I attempted to call numerous times no avail. When calling number get recording saying techs busy try e-mailing. Searched complaints many similar. filed a complaint with BBB of Arizona. They have multiple complaints. Do not use this company.There are numerous complaints on internet wish I did some background checking before ordering from this company if it is a real company.again do not use.
Loss:
$194
Kaiya Fht
Minneapolis, Minnesota
Originalkeyless.com Sucks!
Same complaint as others have mentioned. On 5/19/09 I placed an order with Originalkeyless.com. They charged my credit card and sent me a notice that my order had shipped on 5/21/09. The shipping notice included a USPS Delivery Confirmation number. When I tried to check the status of my order with USPS, the USPS website indicated that Originalkeyless.com had filled out a Delivery Confirmation form on the USPS website but never delivered/sent the package. This company sucks! Don't do business with them - you'll regret it. I have sent Originalkeyless.com several emails about the situation. I received one response - they gave me my same shipping information again. Still no package as of 6/6/09.
Loss:
$45
2 comments
Anonymous
Sacramento, California
OriginalKeyless fraud. Order shipped late and not new condition.
I ordered a keyless entry devise on 1/17/09. I was told it was shipped on 1/24. Shipment not received as of 2/6. Followed-up on 2/6 and 2/12 only to receive E-mails Nicole C. "Tech Support" about their shipping process and information that I already had. Item allegedly shipped USPS and could not track. Devise was finally received on 2/23/09. It was used (not new), lacking the strap and ring (as represented on their website) and the button symbols were worn off. Contacted OriginalKeyless again asking them to contact me via phone asking that a new replacement be shipped UPS. Never received contact via phone or E-mail. This company is a fraud and will be reported to the Arizona Better Business Bureau. DO NOT PURCHASE ANYTHING FROM THEM!
2 comments
Alegandro Hbh
Houston, Texas
OriginalKeyless.com never shipped order
Do not order from this company. You can not contact them when they do not ship. Invoice ID: 0000010913 Ordered on 8/1/2008, My card was charged on 8/4, and I received a shipment notification on 8/6. The tracking number is not valid. It was transmitted to USPS, but never delivered to them. 912180****907030****11 The company does not answer their phone at 928-772-****. All Email replies tell me to wait. It has been a month and was shipping via First Class. This is simple theft and mail fraud. Do not order from this company. Don Hall Magnolia TX
Loss:
$88
5 comments
JennieElektra E
Falls Church, Virginia
OriginalKeyless.com Never Shipped Item but Charged Credit Card
I ordered a keyless remote from OriginalKeyless.com on April 30th and a couple days later received payment confirmation via email. On their site they say that they send shipping information within 72 hours of payment receipt but 4 days later I had not received any information. I attempted to call the number on their site several times, (928) 772-****, but just got an answering machine message instructing me to contact them via email. I sent them an email asking whether my order was shipped and requested the shipping information. They informed me that my order was shipped and supplied me with its associated tracking information. I checked USPS' website using the tracking information supplied to me weekly only to find each time that OriginalKeyless.com had only informed USPS of the package but had not yet shipped it. Several weeks later and after several attempts to contact them later, I decided to check on the internet to see if others have had similar problems with the company. It turns out that many others have complained about OriginalKeyless.com scamming them by never delivering their order but claiming that it has been shipped. In addition, they have unsatisfactory status with the Better Business Bureau for similar issues. After reading the abundance of complaints for OriginalKeyless.com and waiting over a month for my order, I became unoptimistic that my shipment will be sent and reversed the charge placed on my credit card. I do not recommend shopping at OriginalKeyless.com and wish that I had done more research before purchasing from them, it would have saved me a lot of time and effort.
Loss:
$40
5 comments
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I have had a similar experience with this company, and agree that they are nothing more than scam artists. They are not bashful about ripping people off.
I, too, complained to the BBB, FTC and the Ariz. AG, but with little success. The Ariz. AG's office seemed somewhat reluctant to do much of anything at the time.
Hopefully, if enough people take the time to file complaints, they will open an investigation and shut these people down. In the mean time, I would simply warn potential customers to NOT DO BUSINESS WITH ORIGINAL KEYLESS!!!
Anyone who's had similar experiences with this company should be happy to know that the Ariz. St. AG's office has FINALLY taken action against these scam artists, and as of now, they are no longer in business!!